Can't find what you're looking for on the website?

Please contact us at info@dsf.org.au or phone 61 2 9571 8347. You may also like to try looking at our site map.

Downloading Files

For PC computer (IBM compatible computer) users:

1. Use your right mouse button and click on the download link until a short menu appears.

2. From this menu select "Save Target As" or "Save Link As".

3. Then choose where you want to save the file. Then press return/enter to save and download.

4. Open the document from where you saved it. You may need to open the relevant application first e.g. Adobe Acrobat or Powerpoint.

If you simply click on the download link you may experience problems, so please try again following the above instructions.

For Macintosh computer users:

1. Press and hold down the "control" button while you use your mouse and click on the download link until a short menu appears.

2. From this menu select "Download link to disk".

3. Choose where you want to save the file. Then press return/enter to save and download.

4. Open the document from where you saved it. You may need to open the relevant application first e.g. Adobe Acrobat or Powerpoint.

If you simply click on the download link you may experience problems, so please try again following the above instructions.

Document Types

Most of the documents on our website are one of the following three types.

Acrobat files

Acrobat files end in the letters ".pdf"

You can view Acrobat files using the program Acrobat Reader. Most computers will have Acrobat Reader on them already, but if you don't you can download it for free from this website: http://www.adobe.com/products/acrobat/readstep2.html

Once you have the program called Acrobat Reader on your computer, simply double click the file you downloaded to open it.

Word files

Word files end in the letters ".doc"

Sometimes characters in Word documents may not appear correctly. This is because they may contain characters that use a font that you do not have on your computer. To view/print the correct version we recommend you download the Acrobat (PDF) version (if available) instead.

Powerpoint

Powerpoint documents end in the letters ".ppt"

It is IMPORTANT that you follow the procedure outlined above for downloading powerpoint files, othewise you may have problems viewing the document.

Most computers have Microsoft Office on them, which includes Powerpoint. Otherwise you will need to buy the Microsoft Powerpoint program to look at Powerpoint files.

Still having problems?

If you have further difficulties after following these steps, please email us at the Dusseldorp Skills Forum at info@dsf.org.au or phone us on 61 2 9571 8347 during business hours (eastern Australia).