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| Café Horizons: Students in the Program |
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Once a student has been granted entry into the course they are met by a Centrelink youth outreach worker who assesses each individuals entitlements to Centrelink benefits. The outreach worker is then available for consultation as needed for the duration of the program. Students also undertake an induction process that includes a specialised
booklet that outlines the course, policies and procedures, occupational health and safety, details about the training and learning agreement, complaints procedures and job
descriptions. |
Throughout the program students are involved in
a number of activities outside of the Café including team-building days (high and low rope courses) as well as industry visits to hotels and fruit and vegetable markets.
As the student develops along with the program they are progressively given more responsibility.
CASE STUDY 4:
LYN, 19
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Lyn was referred to Café Horizons by Reconnect. Lyn was nineteen, and was, at times
very difficult to work with. She became more difficult when she was upset, or angry. Lyn
did not follow directions well, and became very defensive and argumentative in many
situations. Lyn was on disability allowance, and the severity of he disability (intellectual)
was not realised until later in the course.
Lyn caused many problems at the café, and only just made it to the end of the program.
The work given to her in the café needed to be simple and clearly explained and
repeated many times to ensure accurate execution. She easily lost interest, and found it
hard to work/concentrate for 3 hours. Class work was also difficult, and paying
attention without disrupting the class was often not achieved.
Lyn continues to meet with her Reconnect worker throughout the course. Before the end
of the course she was taken for a visit to AFFORD (a training / employment agency that
works with people with a disability), where she was able to see some more options that
were available to her once she completed her time at the Café.
At graduation, Lyn received a partial Cert II.
The week after graduation Lyn went directly to AFFORD. She was enrolled in another
course through AFFORD, and recently contacted the café about some subjects she was
to study, and shared that she was enjoying the new course.
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